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Payouts & disputes

Publisher payouts and disputes, without the hassle

Buyer invoicing, publisher payouts and disputes, all from one place, under your own brand. OXIAE builds every settlement from facts, so every euro is traceable.

Settlement, under control

From acceptance to payout: everything laid out clearly, verifiable and traceable back to the request. In most lead operations, settlement is the part where the most debate arises: who delivered what, what was accepted, and what is left at the bottom line? OXIAE takes that grey area away, so you stay in control as the operator.

Because every lead is recorded with its provenance, consent and status, the platform builds the settlement from facts instead of a spreadsheet someone kept by hand. Acceptances, rejections and disputes come together in a single period overview, so publisher and buyer look at exactly the same figures, all under your brand.

Acceptances

Requests are accepted or rejected based on your rules, and every decision is traceable in the audit trail.

Buyer invoicing

Invoices to your buyers are built automatically from accepted leads, with no manual tallying.

Publisher payouts

Your publishers get paid on time and correctly, according to the periods and rates you set.

Rates & agreements

Set prices, tiers and terms per publisher and per buyer, and adjust them under control.

Periods & overviews

For every period you see acceptances, revenue and payouts laid out together, under your own brand.

Transparency

Every line on a statement traces back to the underlying request, provenance and consent.

A settlement up close

This is what a period overview looks like for one of your publishers. Every amount is built from accepted leads, the agreed rate and the reconciliation of disputes, and every line is clickable through to the underlying request.

Payout overview

Period May 2026

Ready for payout
Accepted leads 412
Rate / tier € 9.50 per lead (tier 250+)
Gross € 3,914.00
Disputes (7 rejected, reconciled) − € 66.50
Net payout € 3,847.50
Self-billing invoice 2026-05-0143 · VAT reverse-charged · payout within 14 days of period close

Rates & tiers

No two partnerships are the same, so rates aren’t either. You set, per publisher, per buyer and per lead type, what gets settled and under which conditions. The platform then calculates automatically against those agreements, so no one has to figure out afterward which rate applied to which lead.

In practice you often use a combination: a base rate per lead, a higher rate for exclusive leads, and a tier that lowers the rate once a publisher passes a certain volume per period. Because the tier is applied automatically, everyone knows the boundaries up front.

Per lead

A fixed amount per delivered and accepted request. Simple and predictable for high volume.

Per qualified lead

Your buyer only pays for leads that meet the qualification criteria, for example reachability, region or intent.

Volume tiers

Rates that move with volume: above a threshold per period, a lower rate per lead applies automatically.

Exclusive vs. shared

An exclusive lead goes to a single buyer and carries a higher rate; a shared lead goes to multiple buyers at a lower rate.

Disputes without hassle

Disputes are part of the deal, but they don’t have to be complicated. In OXIAE every dispute follows the same fixed route, with clear deadlines and one shared set of facts. That turns a rejection into a short, substantiated step instead of an endless email exchange, and keeps you, as the operator, in control.

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1. Rejected with a reason

A buyer rejects a lead and picks a fixed rejection reason: for example a duplicate lead, an invalid phone number or out of service area. The lead, the reason and the timestamp are recorded.

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2. Publisher responds within the window

The publisher sees the rejection right away and has a fixed response window (5 business days by default) to object or accept the rejection.

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3. Assessed against the quality standard

The dispute is tested against the quality standard you agreed on in advance. Both parties see the same facts: provenance, consent, completed fields and timeline from the audit trail.

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4. Outcome recorded

The lead is definitively approved or rejected. The outcome and rationale are logged, so the decision always stays traceable later on.

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5. Automatic reconciliation

Approved leads count toward the settlement; rejected leads are reconciled automatically in the next period. No hand-written credit notes.

How does payout work?

Payouts to your publishers run in fixed, predictable periods that you configure. At the end of every period the overview is closed off: accepted leads are counted, disputes reconciled and the net amount is fixed. Payout then starts automatically, with no one having to invoice by hand.

Payout periods

By default you settle per calendar month, with payout within 14 days of the period close. Weekly or fortnightly periods can be configured per publisher.

Payment method

Payout happens via SEPA transfer to the publisher’s registered bank account. Bank details are verified before the first payment is released.

Minimum threshold

You set a minimum payout threshold (€ 50 by default). If a period stays below it, the balance carries over to the next period until the threshold is reached.

Self-billing & VAT

The platform automatically draws up an invoice on the publisher’s behalf based on self-billing. VAT is handled correctly (reverse-charged where applicable), so your books are right without extra manual work.

Quality standard & rejection reasons

A buyer only pays for leads that hold up. That’s why you set in advance when a lead can rightfully be rejected. Those rejection reasons are a fixed list, not an open text field, so a rejection is always verifiable and fair for both parties you manage.

Duplicate lead

The same request was already delivered earlier within the agreed period. Duplicate leads are recognised by contact details and are never billed twice.

Invalid phone number

The number provided is non-existent, unreachable or clearly incorrect. Validation already happens at intake, so this rarely leads to a dispute.

Out of service area

The request falls outside the buyer’s agreed region, sector or service. Your routing rules largely prevent this up front.

No consent

There is no demonstrable permission for onward delivery. Without recorded consent, a lead is not eligible for settlement (GDPR-compliant).

Why settle through OXIAE

Settlement is more than moving money: it’s the moment trust in your operation proves itself. By bringing invoicing, payouts, quality standards and dispute handling into one platform, under your own brand, every euro becomes traceable in the audit trail, and you keep the relationship with publishers and buyers healthy without having to build it yourself.

Clear settlement

Every party you manage knows exactly what is being settled and why, with no surprises afterward.

Trust between parties

Verifiable figures and fair dispute handling make your operation predictable for publishers and buyers.

Less back-and-forth

Because every line is substantiated, the grey area where disputes start disappears, and you get time back.

Frequently asked questions about payouts

The most common questions about rates, payout and disputes, answered clearly and concisely.

When is a lead settled?

A lead is settled as soon as it has been accepted by the buyer and the response window for any dispute has passed. Rejected leads don’t count and are reconciled in the next period, automatically, according to your rules.

How does a volume tier work?

A tier automatically lowers the rate per lead once a publisher passes an agreed volume per period. The discount is calculated by the platform; you don’t have to adjust anything by hand.

What is the difference between an exclusive and a shared lead?

An exclusive lead goes to a single buyer and therefore carries a higher rate. A shared lead is delivered to multiple buyers at a lower rate per buyer. Which form applies is set per agreement.

Within what window can a buyer reject a lead?

A buyer rejects with a fixed reason, after which the publisher has 5 business days by default to respond. If there is no response, the rejection becomes final and is reconciled automatically.

How does invoicing and VAT work?

OXIAE works with self-billing: the platform automatically draws up an invoice on the publisher’s behalf from the accepted leads, and invoices buyers from those same accepted leads. VAT is handled correctly and reverse-charged where applicable, so your books are right without extra manual work.

Is there a minimum payout threshold?

Yes. By default the threshold is € 50. If a period stays below it, the balance carries over to the next period until the threshold is reached. The threshold is configurable per publisher.

Ready to settle without the hassle?

Book a demo and see how invoicing, payouts and disputes come together in one verifiable environment, under your own brand.